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GURU TATVA EXIM

FAQ

  • What types of fresh fruits and vegetables do you export?
    We offer a wide variety of fresh fruits and vegetables including grapes, alphonso mangoes, onion, and green chilli. Please visit our product page for a complete list.
  • How can I place an order?
    Orders can be placed through our website’s order form, by WhatsApp, by email, or by contacting our customer service team directly. Visit our Contact Us page for more information.
  • Which countries do you export to?
    We export to countries across North America, Europe, Asia, and the Middle East. If you have specific destination requirements, please contact our customer service for more details.
  • Where are your fruits and vegetables sourced from?
    Our produce is sourced from trusted farms and suppliers around the globe, ensuring high quality and adherence to international standards.
  • What are your shipping options?
    We offer both air and sea freight options to accommodate various shipping needs. The choice of shipping method will depend on the destination, urgency, and volume of the order.
  • How long does delivery take?
    Delivery times vary depending on the destination and shipping method. Typically, air freight takes 3-7 days, while sea freight can take 2-4 weeks. Estimated delivery times will be provided when you place your order.
  • How do you ensure the freshness of the fruits during shipping?
    We use state-of-the-art refrigeration and packaging techniques to ensure the fruits remain fresh during transit. Our logistics team carefully monitors the temperature and humidity levels throughout the shipping process.
  • Are there any additional fees or charges?
    Additional fees may include shipping costs, customs duties, and taxes depending on the destination country’s regulations. These will be detailed in the final invoice provided before shipment.
  • Do you offer bulk order discounts?
    Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team to discuss your specific needs and get a customized quote.
  • What are your payment terms?
    We accept various payment methods including Advance payment, bank transfers, letters of credit. Payment terms will be discussed and agreed upon during the order confirmation process.
  • Do you have any certifications?
    Yes, we hold Food Safety and Standards Authority of India (FSSAI), Agricultural and Processed Food Products Export Development Authority (APEDA), which attest to our commitment to quality and food safety.
  • How do you ensure the quality of your fruits and vegetables?
    Our fruits and vegetables are sourced from certified growers who adhere to strict agricultural practices. We conduct rigorous quality control checks at every stage of the supply chain to ensure the highest standards.
  • Are your fruits organic?
    We offer both organic and conventionally grown fruits. Please specify your preference when placing an order, and we will provide you with the available options.
  • How can I track my order?
    Once your order is shipped, you will receive a tracking number and instructions on how to track your shipment online. Our customer service team is also available to provide updates. For any other questions or further assistance, please feel free to contact us through our Contact Us page. We are here to help!

CONTACT US

Have Questions? We Have Answers.

A-7, Near Nagoba Katta, Kokne Galli, Bargale Plot, Miraj Road, Sangli, Maharashtra, 416410

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GURU TATVA
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